Privacy Policy

Effective Date: November 13, 2024

At Chic Gemss, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://chicgemss.com/) and make purchases. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information from users of our website:

  • Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Usage Information: We automatically collect information about your use of our website, such as your IP address, browser type, device type, operating system, pages visited, and the time and date of your visit. This information helps us analyze trends and improve your experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies allow us to remember your preferences and provide personalized content.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: We use your information to process transactions, fulfill orders, and provide customer support.
  • To Communicate with You: We may send you emails regarding order confirmations, shipping updates, promotions, and newsletters if you have opted in to receive them.
  • To Improve Our Website: We use usage data to analyze how users interact with our website, identify issues, and enhance our content and services.
  • For Security and Fraud Prevention: We may use your information to monitor for fraudulent activity, protect our website, and ensure the security of our users.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted service providers in the following situations:

  • Service Providers: We may share your information with third-party vendors who assist us with services such as payment processing, shipping, data analytics, and customer service. These providers are required to protect your information and only use it for the purposes we specify.
  • Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, legal request, or regulatory obligation.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if this happens.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption technologies to protect sensitive data during transmission and storage. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

  • Access and Update Your Information: You may access, update, or delete your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us at any time by following the unsubscribe instructions included in each email or by contacting us.
  • Cookies Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

8. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located. By using our website, you consent to the transfer of your personal information to the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website after such changes, you consent to the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: contact@chicgemss.com
  • Phone: (678) 784-2046
  • Address: 630 15th Tower 100 Ave, Longmont, Colorado, United States

Thank you for trusting Chic Gemss with your personal information. We are committed to maintaining your privacy and providing a safe and secure shopping experience.