Privacy Policy

Effective Date: January 10, 2025

At ChicGemss.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways. By accessing or using ChicGemss.com, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information

When you make a purchase, create an account, or interact with our website, we may collect the following personal information:

  • Full Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (credit card details, PayPal, etc.)
  • Order History

We collect this information to process orders, communicate with you, and provide personalized services.

Non-Personal Information

We may also collect non-personal information about your usage of our website, including:

  • IP Address
  • Device Type
  • Browser Type
  • Operating System
  • Pages Visited and Time Spent on the Website
  • Location Data (based on IP)

This information helps us improve our website, enhance user experience, and analyze site performance.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process your purchases, manage your orders, and ship products.
  • Communication: To send you order confirmations, shipping updates, and marketing communications (if you opt-in to receive them).
  • Improving Our Services: To enhance the design and functionality of our website, as well as to improve customer support and the overall shopping experience.
  • Security and Fraud Prevention: To monitor transactions for fraudulent activities and protect the security of our website.
  • Personalized Marketing: To offer tailored promotions, product recommendations, and other marketing content based on your preferences.

We will not share, sell, or rent your personal information to third parties without your consent, except as described below.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your experience on our website. Cookies are small text files placed on your device that allow us to remember your preferences and provide a more personalized browsing experience.

You can adjust your browser settings to disable cookies, but doing so may impact your ability to use certain features of our website.

4. Sharing Your Information

We may share your personal information with third-party service providers to help us operate our business and deliver our services. These include:

  • Payment Processors: To securely handle payment transactions.
  • Shipping and Delivery Services: To fulfill and deliver your orders.
  • Email and Marketing Platforms: To send promotional emails, newsletters, or other marketing materials (if you’ve opted in).
  • Analytics Services: To analyze website traffic and improve user experience.

These third-party service providers are bound by confidentiality agreements and are not allowed to use your personal information for purposes other than those specified in our agreement.

We may also disclose your information if required by law or to protect our rights or the rights of others.

5. How We Protect Your Information

We employ industry-standard security measures, such as SSL encryption and secure payment gateways, to protect your personal information during transmission. While we make every effort to protect your data, please understand that no method of transmission over the internet is 100% secure.

We also restrict access to your personal information to authorized personnel who need it to fulfill their duties, such as processing orders and providing customer support.

6. Your Rights and Choices

As a user, you have certain rights concerning your personal information, including:

  • Access and Correction: You have the right to request access to the personal data we hold about you and request corrections if necessary.
  • Deletion: You may request the deletion of your personal information, subject to applicable legal requirements.
  • Opt-Out of Marketing: You may opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email we send or by contacting us directly at contact@chicgemss.com.

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

ChicGemss.com does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use ChicGemss.com, you agree to the updated terms of this Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, or if you would like to exercise any of your rights related to your personal information, please contact us:

  • Email: contact@chicgemss.com
  • Phone: (678) 784-2046
  • Address:
    ChicGemss.com
    630 15th Tower 100 Ave, Longmont
    Colorado, United States

We are here to assist you and ensure that your privacy is respected.

Thank you for trusting ChicGemss.com with your personal information. We are committed to keeping your data safe and providing you with a secure and enjoyable shopping experience.