Sales Policy

Effective Date: November 13, 2024

Welcome to Chic Gemss! By making a purchase on our website (https://chicgemss.com/), you agree to the following Sales Policy. Please read it carefully to understand our sales process, payment terms, and customer responsibilities.

1. Pricing and Payment

  • Pricing: All prices on our website are listed in U.S. Dollars (USD) and are subject to change without notice. The price of products at the time of purchase is the price you will be charged.
  • Payment Methods: We accept payments through major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout. All payments are processed securely.
  • Sales Tax: Applicable sales tax will be added to your total order price based on your shipping address, in accordance with local tax laws.

2. Order Acceptance

  • Order Confirmation: After you place an order, you will receive an email confirmation acknowledging that we have received your order. This email does not constitute an acceptance of your order but rather confirms that we have received it.
  • Order Processing: We reserve the right to refuse or cancel any order, including but not limited to cases of incorrect pricing, product availability, or suspected fraud. If your order is canceled, you will be notified, and any payments made will be refunded in full.
  • Right to Refuse Orders: Chic Gemss reserves the right to refuse or cancel any order at its discretion.

3. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, which will be displayed during checkout. Shipping costs will be calculated based on your location and the shipping method you choose.
  • Delivery Times: Estimated delivery times depend on the shipping method selected and your location. Delivery dates are estimates and not guaranteed.
  • Risk of Loss: Once your order is shipped, the risk of loss or damage passes to you. We recommend using a trackable shipping method to ensure safe delivery.
  • Shipping Charges: Shipping fees are non-refundable unless the return is due to a mistake on our part or a defective product.

4. Product Availability

While we make every effort to maintain accurate inventory, certain products may be out of stock or discontinued after your order is placed. If this happens:

  • Out-of-Stock Items: If an item is unavailable, we will notify you via email and offer options such as a backorder or cancellation of the order. A full refund will be issued if the item cannot be restocked.
  • Limited Quantities: Some items may be offered in limited quantities, and we reserve the right to limit the number of items in any order.

5. Returns and Refunds

  • Return Eligibility: Please refer to our Refund and Return Policy for full details on the return process, including the time frame for returns and items that are non-returnable.
  • Refund Method: Refunds will be issued to the original payment method within 7–10 business days after we receive the returned item. Please see our Return Policy for more information.

6. Warranty and Liability

  • Product Warranty: All products sold by Chic Gemss are covered by the manufacturer’s warranty, if applicable. Chic Gemss does not provide additional warranties beyond those offered by the manufacturer.
  • Limitation of Liability: Chic Gemss is not responsible for any indirect, incidental, or consequential damages arising from the purchase or use of products. Our liability is limited to the purchase price of the item in question.

7. Privacy and Security

We are committed to protecting your privacy. For more information on how we collect, use, and protect your personal data, please review our Privacy Policy.

8. Changes to Sales Policy

Chic Gemss reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” By continuing to use our website or making a purchase, you agree to the updated terms.

9. Contact Information

If you have any questions about this Sales Policy, or need assistance with an order, please contact us at:

  • Email: contact@chicgemss.com
  • Phone: (678) 784-2046
  • Address: 630 15th Tower 100 Ave, Longmont, Colorado, United States

Thank you for choosing Chic Gemss. We value your business and are dedicated to providing excellent products and customer service