Terms and Conditions

Effective Date: January 10, 2025

Welcome to ChicGemss.com! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website. If you do not agree with these terms, you should not use this website.

1. Acceptance of Terms

By using ChicGemss.com (the “Site”), you agree to abide by these Terms and Conditions, along with our Privacy Policy, which governs the use of personal information on this Site. These terms apply to all users of the Site, including visitors, customers, and those who interact with the Site in any way.

2. Use of the Site

You agree to use ChicGemss.com only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Site. You are prohibited from using the Site for any illegal activity, including but not limited to, distributing viruses, fraud, or violating any local, state, or national laws.

  • Age Requirement: You must be at least 18 years old to place an order or create an account on ChicGemss.com. If you are under the age of 18, you may use our website only with the involvement of a parent or guardian.

3. Product Availability

All products listed on ChicGemss.com are subject to availability. We reserve the right to limit the quantity of products sold, and we may modify or discontinue any product at our discretion. In the event that a product you’ve purchased becomes unavailable, we will notify you and offer the following options:

  • Substitution with a similar product
  • Refund for the out-of-stock item

4. Pricing and Payment

  • Pricing: All prices on ChicGemss.com are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time, including after an order has been placed.
  • Payment Methods: We accept various payment methods, including Visa, MasterCard, American Express, PayPal, and other methods as indicated on our checkout page.
  • Sales Tax: Sales tax will be applied to orders shipped within certain U.S. states based on the applicable tax rate at the time of purchase. The total amount of sales tax will be displayed during checkout.
  • Order Confirmation: After placing an order, you will receive an email confirming the receipt of your order. This confirmation does not constitute an acceptance of your order. Orders will be accepted only when payment has been processed, and the items are ready for shipment.

5. Shipping and Delivery

  • Shipping Methods: We offer a range of shipping options for both domestic and international orders. Shipping fees will be calculated during checkout based on your location, chosen shipping method, and the total weight of your order.
  • Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays). Delivery times vary based on your location and the selected shipping method.
  • International Shipping: We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply to international orders, which are the responsibility of the customer.
  • Delivery Issues: While we strive to ensure timely delivery, we are not responsible for shipping delays caused by third-party carriers or customs processing.

6. Returns and Refunds

For information on how to return items, please refer to our Refund and Returns Policy. Items may be returned for a refund or exchange within 30 days of delivery, provided they meet the conditions outlined in our policy.

  • Return Eligibility: Items must be returned in their original, unused condition, with all packaging intact. Items that have been personalized, custom-made, or worn are not eligible for return or refund.

7. Account Registration and Security

To make a purchase on ChicGemss.com, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to keep your login information secure.

  • Account Security: You are responsible for maintaining the confidentiality of your account details, including your password, and for any activity that occurs under your account.
  • Account Suspension: We reserve the right to suspend or terminate your account if we believe your account has been compromised or used for fraudulent activity.

8. Intellectual Property

All content on ChicGemss.com, including but not limited to, images, logos, trademarks, text, and product designs, are the intellectual property of ChicGemss.com or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any content from the Site without our prior written consent.

9. User Reviews and Content

You may have the opportunity to submit reviews, comments, or other content on our Site. By doing so, you grant ChicGemss.com a non-exclusive, royalty-free, perpetual license to use, modify, and display your content for promotional or commercial purposes.

  • Content Guidelines: Any user-generated content should not be defamatory, obscene, or infringe on the intellectual property rights of others. We reserve the right to remove any content that violates our guidelines.

10. Limitation of Liability

ChicGemss.com is not liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or the purchase of our products, even if we have been advised of the possibility of such damages.

Our total liability to you, for any cause, is limited to the total amount paid by you for the product(s) involved in the claim.

11. Indemnity

You agree to indemnify, defend, and hold harmless ChicGemss.com, its affiliates, employees, and agents from any claim, loss, liability, or expense (including legal fees) arising from your use of our Site, violation of these Terms, or infringement of any rights of a third party.

12. Privacy

We are committed to protecting your privacy. For detailed information on how we collect, use, and protect your personal data, please review our Privacy Policy.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Colorado, United States. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Colorado.

14. Changes to Terms and Conditions

We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. By continuing to use ChicGemss.com, you agree to be bound by the revised terms.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, or need assistance with an order, please contact us:

  • Email: contact@chicgemss.com
  • Phone: (678) 784-2046
  • Address:
    ChicGemss.com
    630 15th Tower 100 Ave
    Longmont, Colorado, United States

Thank you for choosing ChicGemss.com. We are committed to providing you with high-quality jewelry and an excellent shopping experience!